Nativa SPA Vanilla Soothing Body Lotion - 400ml | 13.5 oz - Sustainably sourced from Madagascar Island in Africa, this powerful antioxidant ingredient soothes and comforts the skin, body, and mind, while restoring the skin’s natural glow.

Nativa SPA Vanilla Soothing Body Oil - 250ml | 6.8 fl.oz - The Vanilla soothing oil is combined with the powers of pure Quinoa Oil, and sustainably sourced Madagascar Vanilla, making the perfect blend to nourish and calm the skin and your whole self.

Nativa SPA Exclusive Body Massager 

Boti Baby Shampoo - 200ml | 6.7 fl. oz- A tear-proof and delicately smelling hair care product for the little ones packed with everything great for a baby's delicate hair. Its glycerinated formula is alcohol free and contains cotton extract, while its pump offers a great usability during bath time!

Boti Baby Conditioner - 200ml | 6.7 fl. oz- The Boti Baby Conditioner will leave your baby's hair soft, shiny and delicately scented. Glycerinated and with cotton extract and fennel, this conditioner is tear-proof and free of dyes, parabens and alcohol. Its pump packaging offers great usability during bath time.

Boti Baby Sun Cologne - 100ml | 3.3 fl. oz - Boti Baby Sun Cologne is inspired by the affection between Mom & Baby. Completely safe and approved by pediatricians, this cologne features Lavender, Mandarin and Rosemary in a delicate scent that evolves into Muguet, Sandalwood and Vanilla, adding that final touch of warmth.

Shipping Policy

 We do not have control over customs and are therefore not able to be responsible for delays that may occur. Tracking information will be made available to you as soon as it is made available to us

.APPROXIMATE SHIPPING TIMES​ (does not include weekends/public holidays):

1. USA ~ 7 to 16 business days (tracking system available)
2. Rest of the world ~ 7 to 21 business days (tracking system available varies) Delayed delivery - in very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we are unable to control shipping times and any unexpected delays that may occur en-route and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there are no tracking updates for more than 30-60 business days.

This may especially be true during the busier holiday seasons at the year's end (November to December months), during promotions or other instances.

PROCESSING TIME VS SHIPPING TIME

Please note that processing time (4-6 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 4-6 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office).

After your order has been processed, our shipping company for dispatch will then pick up your package. An email with your online tracking information will be available on our website.

Processing Time - in very rare instances, may take longer than the stated expected timeframe. During busy time like holidays, promotions or other instances processing time might take longer. We do our best to deliver as fast as possible and seek your understanding and patience during such events.

Return/ Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@brazilianfashionista.com. Please note that returns will need to be sent to the following address: 2801 W Broad St. Tampa, FL 33614

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The customer is responsible for shipping charges to send merchandise back. 

You can always contact us for any return questions at info@brazilianfashionista.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products).  Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on final sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@brazilianfashionista.com.